Acceptable Use Policy

Last updated:

Purpose

This Acceptable Use Policy outlines prohibited uses of Estate Manager. By using our platform, you agree to comply with this policy. Violations may result in immediate suspension or termination of your account.

Prohibited Activities

Illegal Activities

You may not use our platform to:

  • Engage in or promote illegal activities
  • Violate any local, state, national, or international law
  • Infringe upon intellectual property rights
  • Facilitate money laundering or fraud
  • Distribute child exploitation material
  • Engage in human trafficking or exploitation

Abusive Behavior

You may not:

  • Harass, bully, or threaten other users
  • Post or transmit hate speech or discriminatory content
  • Impersonate others or misrepresent your identity
  • Stalk or invade the privacy of others
  • Engage in any form of abuse or exploitation

Security and System Integrity

You may not:

  • Attempt to gain unauthorized access to our systems
  • Distribute malware, viruses, or malicious code
  • Perform denial-of-service attacks
  • Probe, scan, or test vulnerabilities without permission
  • Breach or circumvent security or authentication measures
  • Access data not intended for you

Data Misuse

You may not:

  • Scrape, harvest, or extract data without authorization
  • Use automated tools to access the platform excessively
  • Sell, rent, or redistribute access to the platform
  • Share your account credentials with unauthorized parties
  • Use the platform to collect personal information about others

Spam and Unwanted Communications

You may not:

  • Send unsolicited bulk messages or emails
  • Use the platform for phishing or social engineering
  • Engage in fraudulent schemes or scams
  • Distribute chain letters or pyramid schemes

Misrepresentation

You may not:

  • Provide false or misleading information
  • Create fake accounts or organizations
  • Manipulate property listings deceptively
  • Make false claims about properties or services

Resource Abuse

You may not:

  • Use excessive bandwidth or server resources
  • Interfere with other users' access to the platform
  • Create multiple accounts to circumvent limitations
  • Abuse trial periods or promotional offers

Content Standards

All content you upload or create must:

  • Be accurate and not misleading
  • Comply with applicable laws and regulations
  • Respect intellectual property rights
  • Not contain offensive or inappropriate material
  • Be relevant to property management purposes

Professional Conduct

If you represent a business or organization, you must:

  • Act in a professional and ethical manner
  • Comply with industry regulations and standards
  • Maintain accurate business information
  • Respect customer privacy and data protection laws
  • Honor commitments made through the platform

Monitoring and Enforcement

We reserve the right to:

  • Monitor use of the platform for compliance
  • Investigate suspected violations
  • Remove content that violates this policy
  • Suspend or terminate accounts
  • Report illegal activities to authorities
  • Take legal action when necessary

Reporting Violations

If you become aware of any violations of this policy, please report them immediately to:

Email: abuse@estatemanager.com
Subject: Acceptable Use Policy Violation

What to Include

  • Description of the violation
  • Account or user involved (if known)
  • Date and time of incident
  • Any relevant screenshots or evidence

Consequences of Violations

Violations may result in:

  • Warning: First-time minor violations
  • Temporary Suspension: Repeated or moderate violations
  • Permanent Termination: Serious or repeated violations
  • Legal Action: Criminal or civil proceedings for illegal activities

Appeals Process

If your account is suspended or terminated, you may appeal by contacting us at legal@estatemanager.com within 30 days. Include:

  • Your account information
  • Reason for appeal
  • Any evidence supporting your case

Changes to This Policy

We may update this Acceptable Use Policy from time to time. Continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this policy, contact us at:

Email: legal@estatemanager.com
Address: [Your Company Address]